Your data, handled like a checklist.
What we collect, why, and for how long. Short, because we collect very little.
01Who we are
The controller of your personal data is Vector Pilot Coaching, a trade name of Tikai B.V., registered with the Dutch Chamber of Commerce (KvK) under number 42151349, based in The Hague, the Netherlands. Email: info@vectorpilotcoaching.com.
We are a small, one-to-one coaching practice. Your data stays with one person: your coach.
02What we collect, and why
| When | What | Why (legal basis) | How long |
|---|---|---|---|
| You book a free briefing | Name, email, chosen time, anything you write in the booking form | To hold the briefing you asked for (steps before a contract, art. 6(1)(b) GDPR) | 12 months after the briefing, unless you become a client |
| You take the readiness check | Your answers, result, email, and optionally first name, airline and assessment date | To send you your result and one follow-up (your consent, art. 6(1)(a)) | 12 months, or until you withdraw consent |
| You ask to be notified (for example when the readiness check opens) | Your email, language and what you asked to hear about | To send you the email you asked for (your consent, art. 6(1)(a)) | Until we have sent it, at most 12 months, or until you withdraw consent |
| You become a client | Contact details, session notes and debriefs, CV and letters you share, invoices | To deliver the programme (contract, art. 6(1)(b)); invoices for tax law (art. 6(1)(c)) | Session notes: 2 years after the last session. Invoices: 7 years (Dutch tax law) |
| You email us | Your email and its content | To answer you (legitimate interest, art. 6(1)(f)) | As long as needed to help you, then max. 2 years |
We do not ask for, and do not want, medical information, licence numbers or copies of identity documents. If your preparation needs a medical topic, discuss it with your aeromedical examiner, not with us.
03No cookies, no tracking
This website sets no cookies and uses no analytics, advertising or tracking pixels. Your browser stores one setting locally (whether you chose calm, reduced motion). It never leaves your device. The “Ask Vector” assistant in the flight computer sends what you type, with the last few lines of the conversation, to an AI model run by Cloudflare (our hosting provider) to write an answer. Nothing is stored by us, there is no account and no cookie, and it is not used to identify you. Please do not type personal details into it.
04Who else sees your data
Only the services we need to run the practice. Each acts on our instructions under a processing agreement.
| Service | Used for | Where |
|---|---|---|
| Cal.com | Booking the free briefing, video call | United States |
| Zoho Mail | Our email (info@) | EU data centre |
| Apple iCloud | Our calendar | EU / United States |
| Cloudflare | Serving this website and the “Ask Vector” assistant (AI model, nothing stored); storing notify-me sign-ups | EU / United States |
| Simulator partner | Only for the Assessment Ready programme: your name, to book the simulator | Netherlands / EU |
When a service is outside the EU, transfers rely on the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses. We never sell your data, and never share it with airlines, training organisations or recruiters.
05Your rights
You may ask to see, correct, delete or receive a copy of your data, object to its use, or restrict it. You can withdraw consent for the readiness-check follow-up or a notify-me email at any time, by replying to the email or writing to info@. We reply within one working day and complete your request within one month at the latest (the legal maximum). If you are not satisfied, you can complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the authority in your own country.
06Security
Accounts are protected with strong passwords and two-factor authentication where available. Session notes are kept in one place, on encrypted devices, and are never shared.
07Changes
If we change how we handle your data, we update this page and its date. If the change matters to you as a client, we tell you by email first.